Hello everyone! I have to say: I love posts from Alex Wang! 🔥 Her recent breakdown really hits home: “AI agents are 5% model, 95% engineering glue. You’re engineering workflows, control layers, routing logic, and observability around something that happens to ‘think.’” This is so true. In the real world, the magic isn’t just in the AI itself, it’s in building the infrastructure that lets it actually do something useful. When AI can seamlessly plug into your stack, answer questions, trigger workflows, update records, and follow up without a full team of engineers behind it... That’s when the real value emerges. Alex’s spotlight on ElevenLabs Agents is a perfect example: production-ready, multi-channel, voice + text agents with real-time speech, built-in integrations, and business-level control. If you’re exploring how to operationalize AI in meaningful ways, her insights are gold. 💡 Ricardo #AIEngineering #VoiceAI #AgenticAI #GenerativeAI